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Mobile Accessibility: No One Likes Squinting at Their Phone

October 28, 2024|5 min|User-Centered Design + Accessibility|

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Your users are constantly on the move—whether they’re juggling a coffee, dodging pedestrians, or frantically scrolling through their phone while pretending to listen during a meeting (we’ve all been there). And guess what? They still expect your mobile app or site to be accessible, intuitive, and easy to use. No pressure, right?

If your design isn’t mobile-friendly, you’re not just losing customers—you might be causing some real-world tantrums. So let’s dive into mobile accessibility best practices to keep your users happy, your app usable, and everyone’s phones safely intact.

1. Thumbs Up for Thumb Zones

You know how much we love our thumbs, right? They’re basically the stars of the mobile UX show, which is why designing with thumb zones in mind is essential for accessibility. These are the areas on a phone screen where thumbs naturally rest—think the bottom half of the screen.

If your primary CTA is hanging out at the top corner of the screen, well, you might as well be asking your users to perform digital gymnastics. Keep your most important interactive elements (buttons, links, menus) within easy reach of a user’s thumb. Trust us—nobody wants to stretch their thumb like a yoga pose just to hit “submit.”

2. Text Size: Bigger Is Better (Within Reason)

Ever tried to read microscopic text while you’re outdoors in the sun, squinting at your screen like you’re deciphering ancient runes? Yeah, don’t be that designer. Text size matters, especially for mobile users who might be using their phone under less-than-ideal conditions.

A good rule of thumb (no pun intended) is to use a base font size of 16 pixels. And please, for the love of all things accessible, make sure your text scales properly if users decide to zoom in. Accessibility isn’t just about being able to read the text—it’s about letting users adjust the experience to their needs. No one should need a magnifying glass to navigate your app or site!

3. Color Contrast: No More Neon on White

We get it—those pastel hues are trendy, and that neon text on a white background looks super sleek. But here’s the thing: if users can’t read your text, it’s game over. Color contrast is one of the simplest yet most overlooked aspects of mobile accessibility.

Aim for a contrast ratio of at least 4.5:1 for body text and 3:1 for larger headings. This helps everyone, but especially users with visual impairments, navigate your content without eye strain. So unless you want your app to resemble a Jackson Pollock painting (great for art, not so much for usability), keep those contrast ratios in check!

4. Tap Targets: Not Everyone Has Tiny Fingers

Your users’ fingers are not precision tools. Designing tap targets—like buttons, links, and icons—that are too small is basically setting them up for failure. Have you ever accidentally tapped the wrong thing on your phone and immediately regretted all your life choices? Yeah, don’t make that happen to your users.

For accessibility, tap targets should be at least 44 x 44 pixels. This gives users a large enough area to tap without needing to perform a finger-accuracy test. Keep things spacious, and your users will thank you (or at least, they won’t throw their phone across the room in frustration).

5. Accessible Gestures: Don’t Make Users Swipe Like They’re in a Kung Fu Movie

Not everyone can perform complex multi-finger swipes or drag their screen like they’re auditioning for a martial arts movie. While gestures are cool and intuitive for some, they can be a nightmare for others, especially users with limited dexterity or mobility.

The key here? Make sure all actions are accessible via a single tap or click. If you’re using gestures (like swipes or pinches) in your mobile design, always provide a tap-based alternative. That way, everyone can enjoy your app without feeling like they need a master’s degree in finger choreography.

6. Keyboard Accessibility: Because Tapping Isn’t Always an Option

While most users will rely on their fingers to navigate your mobile app, some may use a keyboard or external device. You’d be surprised how many people rely on these accessibility tools to navigate the mobile web. That’s why you need to ensure your app or site is fully keyboard accessible.

Make sure users can navigate all key features and forms using just a keyboard, with a clear focus indicator to show where they are. It’s not just about clicks and taps—accessibility means accommodating all users, including those who might be working with alternative input methods.

7. Testing on Multiple Devices: Because Not Everyone Has the Latest iPhone

Okay, confession time: are you guilty of designing for the latest iPhone and calling it a day? While it’s tempting, remember that not everyone’s sporting the shiniest new device (or using iOS, for that matter). Mobile accessibility means making sure your app or site works smoothly across a variety of devices, operating systems, and screen sizes.

Test, test, test on different devices—old, new, big, small, Android, iOS, and everything in between. Accessibility isn’t one-size-fits-all, so make sure your design holds up no matter where or how users access it.

Keep It Simple, Keep It Accessible

Mobile accessibility is all about reducing frustration and improving usability for every user, no matter their needs. Whether they’re tapping with their thumbs, navigating by keyboard, or using a screen reader, your job is to make sure they have a smooth experience.

The golden rule? Keep it simple. Don’t overload your users with tiny tap targets, microscopic text, or gestures that feel like they belong in a kung fu movie. Give them an experience that’s easy, intuitive, and, above all, accessible.

Because at the end of the day, accessible design isn’t just nice to have—it’s essential. So let’s make sure no one’s rage-quitting your app while they wait for their latte, okay?

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